Privacy Policy – How 91 Game Protects Your Personal Data

This Privacy Policy is published by 91 game ("91 game", "we", "us", "our"), the operator of the online betting and gaming platform available at 91game.ws. 91 game is Pakistan's dedicated online sports betting and casino gaming platform, serving registered Pakistani players with cricket betting, football betting, virtual sports, poker, Andar Bahar, and more.

For the purposes of this Privacy Policy, 91 game acts as the data controller — meaning we are the entity that determines the purposes and means by which your personal data is collected and processed. If you have any question about how 91 game handles your data, contact us at support@91game.ws.

By registering an account on 91 game and using any of our services, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside our Terms and Conditions and our Responsible Gaming page, both of which contain additional provisions relevant to your account.

91 game collects personal data from you in three ways: data you provide directly during registration and account use, data generated automatically through your interaction with the platform, and data we receive from third parties such as payment processors and identity verification services.

91 game does not collect sensitive personal data such as religious beliefs, political opinions, or health information. Biometric data such as facial scans is only processed where required for identity verification, is handled by an independent verification partner, and is deleted after verification is complete.

91 game uses your personal data only for legitimate purposes directly related to providing, improving, and protecting the 91 game service for Pakistani players. We do not use your data for purposes incompatible with those listed below.

• Account Management: To create, maintain, and secure your 91 game player account. Your name, mobile number, and contact details allow us to identify you, send account notifications, and respond to your support queries.
• Processing Transactions: To process your deposits and withdrawals through Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, and card payments — all in PKR. Your financial data is shared with payment processors only to the extent necessary to complete transactions.
• Identity Verification & Fraud Prevention: To verify that you are who you say you are, that you are over 18, and that your payment methods belong to you. This protects both you and 91 game from fraud, money laundering, and underage gambling.
• Providing Betting & Gaming Services: To record and settle your bets, run poker tournaments, maintain game history, and display your account balance. Betting activity data is essential for the core operation of 91 game.
• Responsible Gaming Monitoring: To identify patterns of play that may indicate problem gambling and to apply the responsible gaming protections described on our Responsible Gaming page. This includes monitoring for excessive session lengths and unusual deposit patterns.
• Platform Improvement: To analyse how Pakistani players use 91 game, identify bugs, improve the interface, and develop new features. This analysis uses aggregated and anonymised data wherever possible.
• Marketing Communications: To send you promotions, bonus offers, and news about 91 game — but only where you have opted in to receive these. You can withdraw consent at any time as described in Section 11.
• Legal Compliance: To comply with applicable legal obligations, including anti-money-laundering requirements, fraud investigation requests, and any lawful order from a regulatory or law enforcement authority.

91 game processes your personal data on one of the following legal bases, depending on the purpose of processing:

• Contract Performance: Processing necessary to provide the 91 game service to you — including account management, transaction processing, and bet settlement — is carried out on the basis that it is necessary to perform the contract between you and 91 game.
• Legal Obligation: Certain processing — including age verification, identity verification, anti-money-laundering checks, and fraud investigation — is required by applicable law and is carried out on a legal obligation basis.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service analytics is carried out on the basis of 91 game's legitimate interests in operating a secure, fair, and compliant gaming platform, provided those interests are not overridden by your rights.
• Consent: Processing for direct marketing communications and non-essential cookies is carried out only with your explicit consent. You may withdraw consent at any time without affecting the legality of processing carried out before withdrawal.

91 game does not sell your personal data to any third party under any circumstances. We share data with third parties only in the limited circumstances described below, and only to the minimum extent necessary.

• Payment Processors: Easypaisa, JazzCash, NayaPay, SadaPay, and bank/card processing partners receive the transaction data necessary to process your deposits and withdrawals. These partners have their own privacy policies and are responsible for data they hold independently of 91 game.
• Identity Verification Services: Where 91 game requires you to complete identity verification (KYC), your identification documents may be shared with a third-party verification provider. This provider processes your data solely to confirm your identity and age on 91 game's behalf.
• Fraud Prevention & Security: 91 game may share data with fraud detection services and security providers to protect the platform and its players from fraudulent activity, abuse, and cyber threats.
• Legal & Regulatory Authorities: Where 91 game receives a lawful request from a government authority, court order, or regulatory body, we are required by law to comply. We will always seek to ensure that any such disclosure is strictly limited to what is required by the relevant legal obligation.
• Platform Technology Partners: Cloud hosting, analytics, and platform infrastructure providers may process certain data on 91 game's behalf under strict contractual data processing agreements. These providers act as data processors and cannot use your data for their own purposes.

91 game retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by law. The table below summarises our standard retention periods for key data categories.

After the applicable retention period has elapsed, your data is either securely deleted or anonymised so that it can no longer be associated with you as an individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.

91 game uses cookies and similar technologies on the 91game.ws website. Cookies are small text files stored on your device by your browser. They help us keep you logged in, remember your preferences, understand how you use 91 game, and display relevant content.

• Strictly Necessary Cookies: Required for the 91 game website to function. These include session authentication cookies and security tokens. You cannot opt out of these as they are essential to the service.
• Functional Cookies: Remember your preferences such as language settings and display options. These improve your experience on 91 game but are not strictly required. You can disable these through your browser settings.
• Analytics Cookies: Used to understand how Pakistani players navigate and interact with 91 game. Analytics data is aggregated and anonymised where possible. These are only active where you have consented.
• Marketing Cookies: Where you have opted in to marketing from 91 game, these cookies help us measure the effectiveness of our promotions. You can withdraw consent through the marketing preferences in your account.

You can manage cookie preferences through your browser settings at any time. Disabling all cookies may affect the functionality of 91 game. For full cookie details, the cookie banner displayed on your first visit to 91 game allows you to set granular preferences.

91 game takes the security of your personal data seriously and applies multiple technical and organisational safeguards to protect your information from unauthorised access, disclosure, alteration, or destruction.

• All data transmitted between your device and the 91 game platform is encrypted using TLS (Transport Layer Security) with a minimum 256-bit encryption standard.
• Player passwords are stored using one-way hashing and salting. No 91 game employee can read your password in plain text. If you forget your password, it must be reset — it cannot be retrieved.
• Access to player personal data within 91 game is restricted on a strict need-to-know basis. Only staff who require access to your data to perform their role can access it, and all access is logged.
• Financial transaction data is processed through PCI-DSS compliant payment infrastructure. Full card numbers are never stored on 91 game servers.
• 91 game undergoes regular security audits and vulnerability assessments. Any identified vulnerabilities are remediated according to a prioritised security patching schedule.
• In the event of a data breach that is likely to result in a risk to your rights, 91 game will notify affected players without undue delay and take all necessary steps to contain and remediate the breach.

91 game is strictly prohibited to persons under the age of 18 years. We do not knowingly collect or process the personal data of anyone under 18. During registration, all players must confirm they are 18 or older. 91 game applies age verification procedures to enforce this requirement.

If you are a parent or guardian and believe that your child under the age of 18 has registered an account on 91 game or provided us with their personal data, please contact us immediately at support@91game.ws. We will investigate within 48 hours, suspend the account, delete any personal data collected from the minor, and return any funds deposited to the payment source.

As a registered player on 91 game, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at support@91game.ws with the subject line "Data Rights Request". We will respond within 30 days.

• Right of Access: You have the right to request a copy of the personal data 91 game holds about you. We will provide this in a structured, machine-readable format where possible. We can provide up to two free subject access requests per calendar year per account.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details directly in your 91 game account settings. For changes to identity documents, contact support.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and there is no other legal basis for processing. Note that we may need to retain certain data for legal compliance purposes even after deletion of your account.
• Right to Restrict Processing: In certain circumstances — for example where you contest the accuracy of data we hold — you may request that we restrict processing of your personal data while the matter is resolved.
• Right to Data Portability: Where processing is based on consent or contract and carried out by automated means, you have the right to receive your data in a portable format and to transfer it to another service provider.
• Right to Object: You have the right to object to processing of your data on the basis of legitimate interests, including profiling for marketing purposes. Where you object to marketing processing, we will cease immediately.

91 game may send you promotional emails, SMS messages, and in-platform notifications about bonuses, new games, tournaments, and other 91 game news — but only where you have opted in to receive these communications during registration or account settings.

You can opt out of marketing communications from 91 game at any time by:

• Clicking the unsubscribe link in any marketing email from 91 game.
• Updating your notification preferences in your 91 game account settings.
• Contacting support@91game.ws with the subject line "Unsubscribe" and your registered mobile number.

Opting out of marketing will not affect your ability to use 91 game services. You will continue to receive essential service communications such as account verification messages, transaction confirmations, and security alerts, as these are necessary for the operation of your account and cannot be disabled.

The 91 game website does not contain links to external third-party websites in its main content. However, our payment partners' interfaces — for example, the Easypaisa or JazzCash payment flows — may redirect you to those providers' own platforms to complete transactions. These third-party platforms have their own privacy policies, which are independent of this policy and over which 91 game has no control.

91 game is not responsible for the privacy practices or content of any third-party platform you may access in connection with a payment transaction. We recommend that you review the privacy policy of any third-party service you interact with.

91 game reviews and updates this Privacy Policy periodically to reflect changes in our services, data practices, technology, and applicable law. The "Last Updated" date at the top of this page shows when the most recent revision was made.

When we make material changes to this Policy — changes that meaningfully affect your rights or the way 91 game processes your data — we will notify registered Pakistani players by email or in-platform notification at least seven days before the change takes effect. Minor changes such as typographical corrections or clarifications that do not alter the substance of any provision may be made without advance notice.

Your continued use of 91 game after a revised Privacy Policy is published constitutes your acceptance of the updated Policy. If you do not accept a material change to this Policy, you have the right to close your account and request deletion of your data as described in Section 10.

If you have any question, concern, or complaint about how 91 game handles your personal data, we want to hear from you. We take privacy queries seriously and will respond to all enquiries within 30 days.

Related pages: Terms and Conditions · Responsible Gaming · FAQ