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91 Game FAQ – All Your Pakistan Betting Questions Answered

Whether it's your first time on 91 game or you've been betting with us for months, this FAQ covers everything — registration, deposits, withdrawals, cricket betting, bonuses, responsible gaming, and account management. If your answer isn't here, our support team is one email away.

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Account & Registration 10 questions

Visit the Register page and fill in your Pakistani mobile number, a strong password, your full name, email address, date of birth, and province. Confirm you are 18 or older and accept the Terms and Conditions, then submit. You'll receive a 6-digit OTP via SMS — enter it to verify your number. The whole process takes under two minutes. Once verified, log in and make your first deposit to activate your welcome bonus.

Yes, creating a 91 game account is completely free. There is no registration fee, no monthly charge, and no account maintenance fee. You only spend money when you voluntarily deposit funds to place bets. Withdrawals via standard methods are also processed with no fee from our side.

You must be 18 years of age or older to register and play on 91 game. This is enforced during registration and at the point of first withdrawal through identity verification. Anyone found to have registered under a false age will have their account permanently closed and any winnings forfeited. We take the protection of minors extremely seriously — see our Responsible Gaming page for more.

No. Each person may hold only one 91 game account. Duplicate accounts are against our Terms and Conditions and will result in the suspension of all associated accounts, including any pending balances. If you've accidentally created two accounts, contact support@91game.ws to resolve the situation before it causes problems.

For security reasons, mobile number changes cannot be done directly through the account settings. You need to contact support@91game.ws from your registered email address and request the change. Our team will verify your identity and update the number within 24 hours. You will receive confirmation via SMS to both the old and new number.

Click the "Forgot password?" link on the Login page. Enter your registered Pakistani mobile number. A 6-digit OTP will be sent via SMS within 60 seconds. Enter the code, set a new password, and you'll be back in your account within two minutes. If you no longer have access to your registered mobile number, email support@91game.ws for manual identity verification and account recovery.

Identity verification (KYC) is required before your first significant withdrawal. You'll be prompted to upload a photo of your CNIC (Computerised National Identity Card) — front and back — and a selfie holding the CNIC. Our verification team reviews submissions within 24 hours, and most are cleared within a few hours. You only need to do this once. Betting and depositing can continue while verification is pending.

Email support@91game.ws with the subject "Account Closure Request" from your registered email address. Before closing, we'll process any remaining balance to your verified payment method. If you're considering closure because of gambling concerns, please consider a self-exclusion period first — see our Responsible Gaming page. Account closure is permanent and cannot be reversed.

Yes. Your 91 game account can be accessed simultaneously from multiple devices — desktop, mobile, and tablet. Your balance, open bets, and account settings sync in real time across all sessions. There is no conflict between concurrent sessions. If you suspect an unrecognised device has accessed your account, change your password immediately and contact support.

Yes. 91 game accepts registrations from players across all Pakistani provinces and territories — Punjab, Sindh, Khyber Pakhtunkhwa, Balochistan, Islamabad Capital Territory, Gilgit-Baltistan, and Azad Kashmir. The platform is accessible on any internet-connected device in Pakistan. If you experience connectivity issues, try disabling any VPN or switching between WiFi and mobile data.

Deposits & Withdrawals 12 questions

91 game supports all major Pakistani payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT transfer, Visa, and Mastercard. All transactions are processed in PKR — no currency conversion, no exchange rate charges. Easypaisa and JazzCash are the fastest options for both deposits and withdrawals.

The minimum deposit on 91 game is Rs 200 via Easypaisa or JazzCash. For NayaPay and SadaPay the minimum is Rs 500, and for bank IBFT or card deposits the minimum is Rs 1,000. There is no maximum deposit limit for standard methods, though very large deposits may require additional verification.

Easypaisa and JazzCash deposits are credited within seconds — by the time you close the payment confirmation screen, your 91 game balance is already updated. NayaPay and SadaPay typically take 10–30 minutes. Bank IBFT transfers may take 1–6 hours depending on your bank. Card payments clear within 1–3 working days. If a deposit has not appeared after the expected time, contact support@91game.ws with your transaction reference number.

The minimum withdrawal on 91 game is Rs 500 to Easypaisa or JazzCash. For bank IBFT the minimum is Rs 1,000. There is no maximum withdrawal limit for verified accounts, though requests above Rs 100,000 may take slightly longer to process due to standard financial checks.

For fully verified accounts: Easypaisa and JazzCash withdrawals typically reach your wallet in under 5 minutes, 24 hours a day. NayaPay and SadaPay take 10–60 minutes. Bank IBFT transfers are processed same-day for requests submitted before 3pm on banking days, and next day otherwise. For unverified accounts, withdrawal processing may be delayed pending identity verification completion.

91 game charges no fees on standard deposits or withdrawals. Your own bank or mobile wallet provider may apply their own transaction charges, which are outside our control. If you choose an expedited withdrawal option for large amounts, a small processing fee may apply — this will be displayed clearly before you confirm the request.

First, check that the transaction was completed successfully on your payment app — look for a success message and transaction ID. Then wait the expected processing time for your method (Easypaisa/JazzCash: a few seconds; bank: up to 6 hours). If the balance still hasn't updated after the expected window, email support@91game.ws with your registered mobile number, the payment method used, the amount, and the transaction reference/screenshot. Our team resolves missing deposit queries within 2 hours.

As a general rule, 91 game prefers to return funds to the same payment method you deposited with, as this is standard practice for financial security. However, if your original deposit method is no longer available (e.g. you've switched mobile wallets), contact support@91game.ws to arrange an alternative withdrawal method after identity verification.

Common causes include: pending identity verification (your CNIC upload hasn't been approved yet), an active wagering requirement from a bonus that hasn't been met, a large withdrawal amount requiring additional checks, or a technical issue at the payment provider's end. Log in to your account to check if there's a verification prompt, then contact support@91game.ws if the delay is unexplained.

Yes. All payment data on 91 game is encrypted with 256-bit TLS — the same standard used by major Pakistani banks. 91 game does not store full card numbers or wallet credentials on our servers. Payment processing is handled by certified payment gateways. For full details, see our Privacy Policy.

No. Deposits must come from a payment method registered in your own name. Using a third-party payment account violates our Terms and Conditions and may result in withdrawal restrictions or account suspension. If you need to update your registered payment method, contact support before making a deposit.

Your balance is completely safe during self-exclusion — 91 game holds it in your account and it cannot be used for betting. For temporary exclusions, the balance becomes withdrawable when the exclusion period ends. For permanent exclusion, contact support@91game.ws and we'll arrange a withdrawal to your verified payment method after identity confirmation.

Cricket & Sports Betting 10 questions

91 game covers a wide range of cricket markets: match winner, toss winner, top run-scorer, top wicket-taker, man of the match, total runs per innings, method of first dismissal, highest individual score, number of sixes, and many more. Live in-play markets update ball by ball during PSL, international Tests, ODIs, and T20s. Visit the Cricket Betting section after login to see all current markets.

Absolutely. PSL is one of the most popular betting competitions on 91 game. All PSL matches — from the group stage through the final — have pre-match and live in-play betting markets. During PSL season, 91 game typically offers 30+ markets per match, special tournament winner bets, and PSL-specific promotions for Pakistani players. Check the Cricket Betting section during the tournament for live odds.

Live betting (also called in-play betting) lets you place bets on a match while it's happening — not just before it starts. On 91 game, cricket live markets update ball by ball. Football live markets update with every goal, corner, and card. Odds shift constantly as the match situation changes. This makes it possible to back a team after seeing how the match has started, rather than committing before the first ball or whistle.

91 game covers Premier League, La Liga, Serie A, Bundesliga, Ligue 1, UEFA Champions League, Europa League, World Cup, Asia Cup, and various other international competitions. Football Betting markets include match winner, both teams to score, Asian handicap, total goals, first goalscorer, and many more. Check the football betting section for live availability.

The minimum bet stake on 91 game is Rs 50 for most sports betting markets. Some specialist markets may have a higher minimum. The maximum stake per bet varies by market and event — high-profile matches typically have higher limits. Your maximum stake for a specific bet will be displayed before you confirm the wager.

For cricket matches abandoned due to rain or other causes, settlement depends on whether the match has been officially declared complete (e.g. via DLS method). If a match is abandoned before the minimum qualifying overs have been bowled, all pre-match bets are typically voided and stakes returned. In-play bets at the time of abandonment are usually voided too. Full details are in our Terms and Conditions.

Yes, 91 game offers a Cash Out feature on selected markets. When available, a "Cash Out" button appears next to your open bet in your account. The cash out value fluctuates based on current market odds. You can take a guaranteed profit if you're winning, or cut your losses before the event ends. Not all markets support cash out — look for the cash out indicator when placing your bet.

91 game has a dedicated Live Cricket Score section that updates in real time during all major matches. You can track runs, wickets, overs, and current run rate without needing a separate cricket app. The live score feed is integrated directly with the betting interface so you can check the match situation and place in-play bets from the same screen.

An accumulator (or "acca") combines multiple individual bets into one wager. All selections must win for the bet to pay out, but the odds multiply together — so a four-team acca with each leg at odds of 2.0 pays out at 16.0 total. The risk is higher because a single losing selection voids the whole bet, but the potential returns are significantly larger than single bets. Accumulators are available across all 91 game sports betting markets.

Beyond cricket and football, 91 game offers betting on kabaddi, basketball, tennis, volleyball, table tennis, and more through our Sports Betting section. Virtual Sports — computer-simulated cricket, football, horse racing, and greyhounds — run 24/7 so there's always a market open regardless of the real-world sports calendar.

Bonuses & Promotions 8 questions

New 91 game players receive a 100% match bonus on their first deposit, up to Rs 50,000. This means if you deposit Rs 5,000, your account is credited with an additional Rs 5,000 in bonus funds — giving you Rs 10,000 to play with. The bonus credits automatically when your deposit lands. No code required. Minimum qualifying deposit is Rs 200. Full wagering requirements and terms are on the Terms and Conditions page.

A wagering requirement (also called a playthrough requirement) specifies how many times you must bet through a bonus amount before it can be withdrawn as real money. For example, a bonus of Rs 1,000 with a 10x wagering requirement means you need to place bets totalling Rs 10,000 before the bonus funds convert to withdrawable cash. Bets placed with bonus funds count towards this requirement. The specific wagering requirement for each bonus is shown in the promotion terms.

Yes. 91 game runs weekly reload bonuses, cashback offers, free bet promotions, and tournament-specific offers for existing players. These are credited directly to your account or visible in the Promotions section after login. The type and value of bonuses available to you are personalised based on your account activity. Opt out of promotional communications at any time through your account settings if you prefer not to receive these offers.

The welcome bonus must be claimed within 7 days of registration by making your first qualifying deposit. After 7 days, the bonus offer expires. Once credited, bonus funds must be used within the period specified in the promotion terms — typically 30 days. If you need more time for any reason, contact support@91game.ws before the deadline expires.

Winnings from free bets typically count towards wagering requirements, but the free bet stake itself is usually not included in your winnings — meaning if you win with a Rs 200 free bet at odds of 2.0, you receive Rs 200 (not Rs 400), and that Rs 200 counts towards any active wagering requirement. The exact terms for each free bet promotion are specified when the offer is issued.

91 game rewards existing players who refer friends. When you share your personal referral code with someone who is not yet registered, and they create an account and make their first deposit using your code, both you and your referred friend may receive bonus credits. Check your account dashboard for your personal referral code and the current referral bonus amount. Terms and minimum deposit requirements apply.

No. Bonus funds must meet the specified wagering requirement before they can be withdrawn. However, any real-money deposits in your account (not bonus funds) can be withdrawn at any time without meeting wagering requirements, subject to standard verification and minimum withdrawal amounts. The account balance screen distinguishes between bonus balance and real-money balance.

If you request a withdrawal of real-money funds before meeting the wagering requirement on an active bonus, the bonus and any bonus-derived winnings will typically be forfeited. Your real-money deposit balance will be withdrawn normally. For specific bonus terms, always check the promotion page or contact support@91game.ws before making a withdrawal decision when a bonus is active.

Security & Responsible Gaming 10 questions

91 game encrypts all personal and financial data using 256-bit TLS. We do not sell or share your personal information with third parties for marketing purposes. Data is stored securely on protected servers. Account passwords are stored as salted cryptographic hashes — no employee can read your password. For full details on what data we collect, how we use it, and your rights, see our Privacy Policy.

After login, go to Account Settings → Responsible Gaming → Deposit Limits. Set a daily, weekly, or monthly maximum deposit amount in PKR. Reductions take effect immediately. Increases take 24 hours to activate — this cooling-off period is intentional. Once a deposit limit is reached, no further deposits are possible until the period resets. This tool is free, always available, and takes under a minute to set up.

Go to Account Settings → Responsible Gaming → Self-Exclusion. Choose a period: 24 hours, 7 days, 30 days, 90 days, or permanent exclusion. Your account is locked within minutes and all promotional communications are stopped immediately. Your balance is preserved and withdrawable. For permanent exclusion, email support@91game.ws for immediate manual action. See the full Responsible Gaming page for details.

Reality checks are periodic pop-up reminders during your play session. They show how long you've been playing, your net position (wins minus losses), and prompt you to decide whether to continue or stop. You can set reality check intervals of 15, 30, 45, or 60 minutes through Account Settings → Responsible Gaming → Reality Checks. The pop-up requires active confirmation to dismiss — you can't accidentally skip it.

Change your password immediately by using the "Forgot password?" link on the Login page. Then email support@91game.ws with subject "Urgent: Unauthorised Access" — include your registered mobile number and the approximate date/time you noticed the issue. Our security team operates 24/7 and will review access logs, lock all active sessions, and investigate. Never share your password with anyone, including people claiming to be from 91 game support.

Key warning signs include: chasing losses by placing bigger bets after losing; betting with money needed for rent, food, or bills; hiding gambling from family members; feeling anxious or irritable when not able to bet; borrowing money to gamble; and using gambling as a way to escape stress or problems. If several of these apply to you, please visit our Responsible Gaming page and use the self-exclusion or deposit limit tools. Our support team at support@91game.ws responds 24/7.

Yes. In Account Settings → Responsible Gaming → Session Limits, you can set a maximum session duration in minutes or hours. When your session time limit is reached, 91 game automatically logs you out. This cannot be overridden mid-session — you'd need to log back in for a new session, giving you a natural pause point to reflect on whether to continue.

Yes. 91 game's responsible gaming system monitors accounts for patterns associated with problem gambling — significant increases in deposit frequency, extended session lengths, large losses followed immediately by larger deposits, and repeated maximum-bet usage. When these patterns are detected, our team may proactively reach out to the player and make available tools that can help. This is a core part of how 91 game takes responsible gaming seriously.

Yes. Email support@91game.ws with your concern. We cannot share another player's account data with you (privacy obligations), but we can flag the account for additional monitoring and a proactive welfare check. We'd also encourage you to have a supportive, non-judgmental conversation with the person. If the situation is serious, consider speaking to a mental health professional or counsellor.

91 game enforces 18+ age verification at registration and requires CNIC identity verification before first significant withdrawals. We also encourage parents and guardians to use device-level parental controls and not to leave 91 game sessions open on shared devices. If you suspect a minor has created an account, contact support@91game.ws immediately — we investigate and act within 48 hours.

Casino, Poker & Virtual Sports 10 questions

Andar Bahar is a traditional Indian card game that's hugely popular with Pakistani players. A single card is drawn face-up (the "joker"). Cards are then dealt alternately to two piles — Andar (left) and Bahar (right). You bet on which pile will receive a card matching the joker's value first. Simple rules, fast rounds, and a near 50/50 proposition make it a favourite for quick sessions. Visit the Andar Bahar section for live tables.

91 game's Poker section offers Texas Hold'em cash games and sit-and-go tournaments with buy-ins starting from Rs 500. Regular multi-table tournaments (MTTs) run with varying prize pools. Cash game stakes range from micro-stakes for new players to mid-stakes tables for more experienced players. All poker is played in PKR. The lobby shows all active tables, player counts, and average pot sizes.

Virtual sports are computer-simulated sporting events — cricket matches, football games, horse racing, and greyhound racing — that run continuously 24 hours a day, 7 days a week. They use certified random number generators to determine outcomes. Betting markets work identically to real sports. Virtual sports are ideal when there's no live sporting action available, or when you want to place bets at any time of day or night. Visit the Virtual Sports section to see what's running.

Yes. All casino games and virtual sports on 91 game use certified random number generators (RNGs). This means every card dealt, every virtual cricket ball bowled, and every roulette spin outcome is determined by a provably random process — not by the platform. The RNG systems are independently tested. Additionally, all casino games have a built-in house edge, which means the platform wins more than it loses over a large volume of bets — this is how the business model works, and it's disclosed honestly.

Yes. One 91 game account gives you access to every product on the platform — sports betting, live casino, poker, Andar Bahar, virtual sports. Your PKR balance is shared across all sections. There is no need to register separate accounts or transfer funds between wallets. Simply navigate between sections after logging in.

Minimum stakes vary by game. Andar Bahar tables typically start from Rs 50 per round. Poker sit-and-gos start from Rs 500 buy-in. Virtual sports bets have a minimum of Rs 50. Maximum stakes depend on the table tier and your account's verification status. The betting range for each game is shown in the game lobby before you join a table or start a session.

Virtual sports outcomes are generated by certified random number generators in real time — they are not predetermined or fixed schedules. Each event's outcome is decided at the moment of generation. This means no player, including 91 game staff, can know the outcome in advance. The statistical probabilities (and therefore the odds) are set based on long-run averages, but no individual outcome is predictable.

Sit-and-go poker tournaments on 91 game start as soon as the required number of players register — they don't run on a fixed schedule. Multi-table tournaments (MTTs) run on a scheduled basis that is published in the poker lobby at least 24 hours in advance. During peak hours (evenings in Pakistan Standard Time), there are typically multiple MTTs running simultaneously with varying buy-ins.

For sports betting, any bets already placed before disconnection are unaffected — they remain active and will be settled normally. For live casino games like Andar Bahar, any bet placed before the connection drop remains in play. In poker, a disconnection timeout feature automatically folds or checks on your behalf depending on the game situation — you won't lose more than your current bet. Reconnect as quickly as possible to resume your session.

91 game is fully optimised for mobile browsers — all casino games, sports betting, poker, and virtual sports work on any smartphone or tablet browser without needing a dedicated app. The mobile experience is designed for Pakistani devices and network conditions. If you encounter any performance issues on mobile, ensure your browser is updated and try clearing the cache. Contact support@91game.ws if problems persist.
91 game
Why 91 Game?

Six Reasons Pakistani Players Choose 91 Game

Still deciding? Here's what sets 91 game apart from other online betting platforms for Pakistani players.

Easypaisa & JazzCash Deposits from Rs 200
Start playing with as little as Rs 200 using Pakistan's most popular mobile wallets. Deposits land in your account within seconds — no waiting, no complicated bank processes. Withdrawals to Easypaisa and JazzCash process in under five minutes for verified accounts.
Live Cricket Betting, Ball by Ball
Bet on PSL, international Tests, ODIs, and T20s with live markets that update with every delivery. Our live score tracker keeps you in the match even when you can't watch. Cricket betting built for Pakistani fans who know the game inside out.
100% Welcome Bonus up to Rs 50,000
New players get a 100% match on their first deposit — so Rs 5,000 becomes Rs 10,000 in your account. No promo code needed. Bonus credits automatically when your deposit lands. Wagering requirements apply; see Terms & Conditions.
Real Responsible Gaming Tools
Deposit limits, session timers, loss limits, reality checks, and instant self-exclusion — all built into every 91 game account from day one. You're in control. These tools are free, instant to activate, and designed by people who genuinely care about player welfare.
24/7 Support in Urdu & English
Got a question at 2am? Our support team responds around the clock in both Urdu and English. Email support@91game.ws — most queries are resolved within two hours. No chatbots, no scripted replies — real people who know the platform.
One Account, 30+ Games in PKR
Your single 91 game account opens up sports betting, Andar Bahar, poker, virtual sports, and more — all with your PKR balance shared across everything. No switching accounts, no currency confusion. Everything in Pakistani Rupees, exactly as it should be.
91 game
About This FAQ

How to Use the 91 Game FAQ

This page is the main self-service help resource for 91 game players in Pakistan. We've organised 60+ frequently asked questions into six categories — Account, Deposits, Betting, Bonuses, Security, and Games — so you can find the answer you need without scrolling through dozens of unrelated questions. Use the category tabs at the top of the FAQ section to filter by topic, or use the search bar to type a keyword like "withdrawal", "PSL", "bonus", or "self-exclusion".

The questions in this FAQ are based on what Pakistani players actually ask our support team most frequently. We update it regularly as new features are added to 91 game, as payment methods change, and as Pakistani players bring us new questions we haven't addressed yet. If you've read through the FAQ and still can't find an answer to your question, the support team at support@91game.ws is the right next step. We respond 24/7 in both Urdu and English, typically within two hours.

Most Asked Question on 91 Game

The single most common question our support team receives is about withdrawal times — specifically, "why is my withdrawal taking longer than expected?" The short answer: if your account is fully verified and you've met any applicable wagering requirements, Easypaisa and JazzCash withdrawals process in under five minutes. The most common cause of delays is pending identity (CNIC) verification, which is only required once.

A few things worth knowing about 91 game that aren't always obvious to new players: First, your single account covers everything — sports, casino, poker, virtual — so you don't need to register separately for different sections. Second, responsible gaming tools like deposit limits and self-exclusion are accessible directly from your account settings, not buried in some obscure submenu. Third, all amounts on 91 game are in PKR — you never need to convert currencies or guess what something costs in rupees.

For Pakistani players who are new to online betting, we'd suggest starting with the Account FAQ to understand registration and verification, then moving to the Deposits section before you make your first deposit. The Bonuses section explains how the welcome bonus works in plain language, without the confusing jargon that some platforms use to obscure their terms. And the Responsible Gaming section — both this FAQ category and the dedicated Responsible Gaming page — is worth reading regardless of how experienced a bettor you are.

91 game
Quick Reference Guide
Min deposit (Easypaisa/JazzCash) Rs 200
Min withdrawal Rs 500
Withdrawal time (verified) < 5 min
Welcome bonus 100% up to Rs 50,000
Minimum bet stake Rs 50
Minimum age 18 years
Support email support@91game.ws
Still Need Help?

Can't Find Your Answer? Contact 91 Game Support

Our support team is available around the clock and responds in Urdu and English. Reach out through any of these channels.

Email Support
Send your query to support@91game.ws. Include your registered mobile number and a clear description of your issue. We respond within 2 hours, 24 hours a day, 7 days a week.
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Browse More Help Topics
Use the category tabs above to browse all 60+ FAQ answers organised by topic. Or use the search bar at the top of the page to find answers instantly by typing keywords.
Responsible Gaming Help
If you're concerned about your gambling or a family member's, visit the Responsible Gaming page for tools, self-assessment, and guidance. Help is always available without judgement.
Responsible Gaming →
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Register Free on 91 Game – Pakistan's Most Trusted Betting Platform

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